Terms and Conditions

By signing up, you indicate that you have read the terms and conditions of the plan and you authorize Key Vision Plan to continue to charge your payment method for the price of your membership, unless and until you cancel in writing. All Membership plans will automatically renew for a period of one (1) year at the then posted Membership rate. By becoming a member, you agree that your membership will automatically renew and will continue to renew on until you cancel in accordance with the cancellation terms below.

Cancellation Policy

Membership fees are refundable within thirty (30) days of your sign-up or automatic renewal if the Plan has not been utilized at a participating provider. The $10 processing fee is non-refundable. If plan is utilized and discounted rates have been applied, the membership is non-refundable for a minimum 1-year term. Cancellation requests may be made by calling (800) 539-9563. After the 30-day period, all memberships will remain active for a minimum of 1 year. If you cancel a multi-year membership you will revert to the standard annual cost of membership per year and will forfeit all discounts applied. Any additional years may be refunded prior to that year of membership beginning. Membership cards must be returned to 424 Rosevale Ave., Ronkonkoma, NY 11779 with written request for cancellation.

Renewal Conditions

By joining a plan, you are authorizing Key Vision Plan to bill your credit card or checking account for the plan you have selected. This charge shall remain in force until you notify Key Vision Plan in writing of its cancellation. By joining, you indicate you have read the terms and conditions of the plan.

Termination Conditions

Key Vision Plan reserves the right to terminate plan members from its plan for any reason, including non-payment.

Cancellation Conditions

You have the right to cancel within the first 30 days after receipt of membership materials and receive a full refund, less the processing fee stated above, if applicable. FL Residents: You have the right to cancel within the first 30 days after the effective date. If for any reason during this time period you are dissatisfied with the plan and wish to cancel and obtain a refund, you must submit a written cancellation request. Key Vision Plan will accept and cancel program memberships at any time during the membership period and will cease collecting membership fees in a reasonable amount of time, but no later than 30 days after receiving a valid cancellation notice. Please send a cancellation letter and a request for refund with your name and member number to Member Services, Key Vision Plan, 424 Rosevale Avenue, Ronkonkoma, NY, 11779 or fax to 631-272-5231. If Key Vision Plan is billing you quarterly, semi-annually or annually, Key Vision Plan will, in the event of cancellation of the membership by either party, make a pro-rata reimbursement of the periodic charges to the member.

Description of Services

Vision: VSP Individual Savings Pass discount vision program and QualSight LASIK. The QualSight program is not an insured program.

Limitations, Exclusions & Exceptions

This program is a discount membership program offered by Careington. Careington is not a licensed insurer, health maintenance organization, or other underwriter of health care services. No portion of any provider's fees will be reimbursed or otherwise paid by Careington. Careington is not licensed to provide and does not provide medical services or items to individuals. You will receive discounts for medical services at certain health care providers who have contracted with the plan. You are obligated to pay for all health care services at the time of your appointment. Savings are based upon the provider's normal fees. Actual savings will vary depending upon location and specific services or products purchased. Please verify such services with each individual provider. The discounts contained herein may not be used in conjunction with any other discount plan or program. All listed or quoted prices are current prices by participating providers and subject to change without notice. Any procedures performed by a non-participating provider are not discounted. From time to time, certain providers may offer products or services to the general public at prices lower than the discounted prices available through this program. In such event, members will be charged the lowest price. Discounts on professional services are not available where prohibited by law. This plan does not discount all procedures. Providers are subject to change without notice and services may vary in some states. It is the member's responsibility to verify that the provider is a participant in the plan. At any time Careington has the right to eliminate a Participating Professional from the respective network in which they are associated and may substitute Provider networks at its sole discretion. Careington cannot guarantee the continued participation of any provider. If he or she leaves the plan, you will need to select another provider. Providers contracted by Careington are solely responsible for the professional advice and treatment rendered to members and Careington disclaims any liability with respect to such matters. Services and service providers may change or be discontinued at any time with notice as required by law.

Complaint Procedure

If you would like to file a complaint or grievance regarding your plan membership, you must submit your grievance in writing to: Careington International Corporation, P.O. Box 2568, Frisco, TX 75034. You have the right to request an appeal if you are dissatisfied with the complaint and/or grievance resolution. After completing the complaint resolution and appeal processes and you remain dissatisfied, you may contact your state insurance department.